Find your wilderness. Live your story.

    Frequently asked questions

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    How long will it take until I receive my order?

    This depends on your location. Deliveries within the USA take 5–8 business days. International deliveries can take 5–16 days. You will find the delivery details in your confirmation email.

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    Do you also deliver internationally?

    Yes, we ship worldwide. Shipping costs apply and will be added to your shopping cart. We offer discounts and promotions throughout the year – so don't miss out on our exclusive offers!

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    Which shipping companies do you work with?

    We work with all major shipping providers and local courier partners. You will be asked to select a shipping method during the ordering process.

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    What happens if it stops working?

    All products undergo rigorous quality control to ensure the highest product quality. We are so confident in their quality that we offer a one-year warranty. Should your product experience malfunctions or manufacturing defects, we will promptly arrange a free replacement. However, our warranty does not cover theft or accidental damage.

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    Can I return my product?

    We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

    NO ADDITIONAL CUSTOMS FEES. WE GET OUR BEAUTY PRODUCTS FROM THE USA.

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      Kostenloser Versand

      Free express shipping on orders over $59.

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      Discount

      20% discount when you buy 3 or more items.

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      Free returns

      Free returns within 30 days.